Improve your customer service thanks to Salesforce Service Cloud
We help you Implement and use the Service Cloud so you can give the best possible support to your customers by:
Processing your cases faster
Help your support agents solve customer problems faster by putting the right tools at their fingertips: Lightning Console, Live Agent… Closing cases faster also keeps your customers happy and saves you money at the same time!
Getting more insight into your customers’ behavior
You’ll be able to give your customers access to the answers they need to solve challenges on their own terms and timeline.personalize service and predict future needs.
Helping your support agents solve customer challenges faster
By putting the right tools at their fingertips.
Supporting customers wherever they are
Phone, email, social media, apps, or any other channel.
Waeg can help your business create a fully customizable support and helpdesk on the Salesforce Service Cloud. This will allow you to support any customer, anytime and anywhere.Take a look at the demo video.