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What are the differences between Commerce Cloud and CloudCraze?

Introduction

Unless you’ve been hiding in a darkened room with full media blackout for the last few weeks, you’ve probably heard the announcement that Chicago-based CloudCraze Software LLC have been bought out by Salesforce (as of March 12th). This is an exciting proposition for the expansion of eCommerce services on the Salesforce platform. The caliber of customers attracted by the company’s extensive B2B eCommerce capabilities is impressive and this event carries the promise of even more rapid expansion of the product feature set and a huge increase in demand for delivery and implementation expertise in this area.

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News

Create a NPS using Pardot as survey tool

Use Pardot as an NPS Survey tool

Marketers use NPS (Net Promoter Score) surveys to collect data about the customer experience of their brand. Pardot seems to be the perfect tool for this!

There are several ways to send and process NPS survey campaigns and many tools can be used. However, if you are already using a marketing automation tool such as Pardot, you might want to know why and how to use it for this purpose.
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